From:
Erik in CA
Sent:
Thursday, January 08, 2004 1:07 PM
To:
service01@1diamondsource.com
Subject: RE: Your diamond guy checking in...
Ron -
Everything went
according to plan. The ring will be completed in the next couple of weeks. The
diamond looks great though and, most importantly, my fiance' is very happy.
Thanks again,
Erik
******************************************
From:
Dan in CA
Sent:
Saturday, January 10, 2004 11:05 PM
To:
Ron
Subject:
Re: Your diamond is on its way...
Dear Ron:
Thanks for the help in picking my loose diamond.
Its a beautiful stone, perfect.
I sincerely appreciate your help.
Thank You
Sincerely
Dan
******************************************
From:
Stephy in CA
Sent:
Monday, January 12, 2004 12:57 AM
To:
david
Subject:
Re: Diamond Purchase
Hi David.
Ron was very professional and gave personal attention to my needs. He
did exactly what he said he would and delivered my diamond very promptly as
promised, with certification.
The diamond is stunning, and outshines anything I've seen out there, for
about half the price of local jewelers. I would certainly purchase from him
again.
Good luck!
Stephanie
******************************************
From:
Susan in FL
Sent:
Friday, January 23, 2004 11:05 PM
To:
ron01@1diamondsource.com
Subject: Re: Your 4ct TW Princess diamond studs are on the way...
played golf today and my partner said- wow your
earrings are incredible--- are they real?
I love them
thanks again
susan
******************************************
From: David in CT
Sent: Monday, January 26, 2004 1:14 PM
To: Ron01
Subject: Re: [RE: [RE: Response to David from # 1DiamondSource.com]]
Yes we did, and we are very pleased.
Thanks,
David
******************************************
From:
Patty in CA
Sent:
Wednesday, January 28, 2004 12:42 PM
To:
ron@1diamondsource.com
Subject:
RE: Your loose Pear shape diamond is on its way...
Hi Ron,
I just received the package. The
diamond looks great!
Thanks for everything.
Patty
******************************************
From: Cindy in CA
Sent: Saturday, February 07, 2004 3:18 PM
To: Ron01
Subject: Re: Cindy Dent...Your diamond pendant is on its way...
Hi Ron,
My pendant was just delivered, and it's perfect.
I love it! I
especially appreciate the extra effort you put
forth to get this to me.
God knows, it was a trying project.
Thanks for the appraisal as well. I meant to
ask you for one, but it
slipped my mind.
Please don't forget about the 16" Singapore
chain and my new pear
"diamond" pendant. You may email me with
payment details at your
convenience.
Thanks again.
Cindy
******************************************
From:
Tom in NY
Sent:
Thursday, February 12, 2004 11:14 AM
To:
ron01@1diamondsource.com
Subject: RE: Response to Tom from # 1DiamondSource.com
Ron,
I finally gave my girlfriend the ring. She loves
it! It looks beautiful on her finger. She doesn't want to change a thing.
Thanks for all your help.
By the way, she said yes!
Tom
******************************************
From: Kurt in FL
Sent: Friday, February 13, 2004 8:11 PM
To: ron@1diamondsource.com
Subject: RE: Your diamond studs are on their way...
Ron,
I did get the package ... thank you very much
and they really look nice.
thanks for all your help.
Kurt
******************************************
From: Eric in CA
Sent: Friday, February 20, 2004 12:09 AM
To: Service
Subject: RE: Your loose diamond is on its way..
Hi Ron,
I received the diamond and it looks great. It
is as
brilliant as you said it was.
Thanks,
Eric
******************************************
From: Tim in IN
Sent: Friday, February 20, 2004 8:08 AM
To:
ron@1diamondsource.com
Subject: RE: Your loose diamonds are on the way...
Got them...and they look beautiful. Thank you
for your professionalism
and prompt service. I will certainly use you in
the future!
Tim
President/CEO
******************************************
From:
Darden in TX
Sent:
Sunday, February 29, 2004 2:40 PM
To:
ron01
Subject:
RE: Your 2.24ct. loose diamond is on its...
Ron,
I received the diamond and it
looks great.
Thank you,
Darden
******************************************
From:
Kit in MD
Sent:
Monday, March 01, 2004 1:35 PM
To:
ron@1diamondsource.com
Subject: diamond ring
Ron,
The ring arrived today. I love it!
Thanks again!
Kit
******************************************
From:
janine in NZ
Sent:
Thursday, March 04, 2004 12:01 AM
To:
ron@1diamondsource.com
Subject: RE: your diamond is on its way...
Hi Ron,
The diamond finally arrived today. Apparently
it arrived at Customs on Saturday and they called me on Monday to apply for some
number or something. I rang them on Wednesday to find out what was happening
and found that there was import tax to pay. Once I arranged that it was on the
way and arrived this morning.
We are going to see about having the ring made
tonight so its finally all coming together!
Thanks for your help - it was so easy (once we
finally made up our minds what to get), and the diamond is lovely. Much bigger
than I thought it would be. We had it checked over by a gemologist who approved
it all and suggested we get a setting with six clasps and a metal band.
Can't wait to show it off and tell everyone
where we got it from.
Regards,
Janine.
******************************************
From:
Clifford in CA
Sent:
Thursday, March 04, 2004 8:47 PM
To:
Service@1diamondsource.com
Subject:
RE: Your matching Round diamonds are on the way...
I did. They are
very pretty. Thank you very much. We will have them set soon.
Clifford
******************************************
From:
Marilyn in AZ
Sent:
Friday, March 05, 2004 9:18 PM
To:
ron@1diamondsource.com
Subject: past,present,future ring
Ron
I want to let you know again how pleased I am
with the diamond ring that I purchased from you. This is my third purchase from
you and I want everyone to know that you are my number 1 choice as far as
diamond purchases go. You are the absolute best and there should be no
hesitation from anyone buying from you on the internet. I highly recommend you
and would not buy from anyone else. The past, present and future ring appraised
for $3,500 more than I paid for it. I apologize for not emailing you sooner.
Please use me for a reference anytime you wish. I am now saving for my diamond
earrings. I will contact you when I am ready to purchase as I would not buy
from anyone else. Thank you
Marilyn
Phoenix, Arizona
-----Original Message-----
From: Marilyn
Sent:
Wednesday, February 04, 2004 2:50 PM
To: ron@1diamondsource.com
Subject: It came
Hi Ron
The ring just arrived. It's beautiful. You are
the best. I am saving for my next purchase which will be earrings. I will leave
positive feedback soon. Please know how much I appreciate your professionalism
and honesty. Thank you
Marilyn
******************************************
From:
Mark & Ann in CA
Sent:
Monday, March 08, 2004 12:57 AM
To:
ron01@1diamondsource.com
Subject:
Re: Your loose diamond is on its way...
Ron,
We received the diamond on
Friday and it is everything we expected it to be! It is a very beautiful
diamond. We have had two certified gemologists look at the diamond and
both confirmed that the statistics were accurate. One even said he may
have rated it a VVS2 (versus its VS2 GIA rating).
We are having the diamond
set on Ann's original ring/setting, just replacing the head.
Thanks again, and enjoy your
vacation. We will recommend you to our friends and family if they are in the
market....
Mark and Ann
******************************************
From:
mike in AZ
Sent:
Tuesday, March 09, 2004 6:59 PM
To:
service@1diamondsource.com
Subject: Re: RE: electronic payment information
Hi Ron,
I received the package last Friday. It is very
nice. I'm happy with the diamond.
Thanks for all your help.
Mike
******************************************
From: Mark in CO
Sent: Friday, March 12, 2004 12:39 PM
To:
ron@1diamondsource.com
Subject: Got it
Hello Ron,
Just got the ring. Looks great!
Hope you had a nice ski weekend.
Thanks,
Mark
******************************************
From: Phillip in IN
Sent: Tuesday, March 30, 2004 1:37 PM
To: Ron01
Subject: Diamond Delivery
Hi Ron,
I wanted to let you know I just received the Diamond. It is as
beautiful as you said. Thank you for your good
service.
I was wondering if you could forward an appraisal
of the diamond. I
thought it would come with the other
documentation you sent, so I
neglected to ask you for it the first time. I
would like to have the
appraisal for insurance purposes.
Thank you,
Phil
******************************************
From: Kelly in MD
Sent: Friday, April 09, 2004 11:13 AM
To: Ron01
Subject: Re: Your diamond studs are on the
way...
Hi Ron,
The earrings arrived and they are beautiful.
They are just as you described. The only thing I did not see with the packaging
is the detailed appraisal, which I need for insurance purposes. Can you let me
know when you can send this? Thanks you again for everything, Kelly
******************************************
From:
Vic in
IL
Sent:
Friday, April 09, 2004 2:18 PM
To:
ron@1diamondsource.com
Subject:
Diamond
Ring
Dear Ron-
I am blown away by how beautiful my ring is! I
want to thank you soooo very much for everything you have done for me. You are
truly the best jeweler I have dealt with. I will recommend you to everyone I
know. I know that my ring will truly be a ringing endorsement as to the quality
you provide.
I know that I wasn't the easiest person to deal
with and for that I apologize . It's just very scary purchasing such an
expensive item over the Internet from someone you don't know.
Have a great summer and I will contact you again
for any diamond purchase I may need in the future.
Sincerely-
Victoria
******************************************
From:
Karla in Paris, France
Sent:
Monday, April 12, 2004 12:57 PM
To:
ron@1diamondsource.com
Subject: RE: Your diamond is on its way...
Ron,
I just wanted you to know that I have received the diamond and it is beautiful –
even whiter than I expected. When I took it the jeweler here he was quite
impressed. The French don’t utilize the internet the way we do in the US and he
was a bit skeptical of the whole process. He asked me for your website
information as he feels this could be an option for him as well.
Again thank you for you help and for making this a smooth transaction. Have a
good week.
Sincerely,
Karla King
PS. This same jeweler is making an eternity band for me as well. Do you carry
stones that small? I would need about 27 (.04 carat) stones.
******************************************
From:
Darden in TX
Sent:
Monday, April 12, 2004 10:32 PM
To:
ron01@1diamondsource.com
Subject:
RE: Your
diamond ring
is on its
way...
Ron,
I had an opportunity to look closely
at the ring this weekend -- indeed, I was even able to see the GIA number on the
girdle. The ring looks spectacular. Thank you.
Thanks,
Darden
-----Original Message-----
From: Darden
Sent: Monday, April 05, 2004 4:05 AM
To: ron01
Subject: RE: Your diamond ring is on its way...
Ron,
The ring arrived and it looks great. Thank you.
I forgot my loop at
home, but I am eager to inspect the baguettes
more closely.
Darden
******************************************
From:
Richard in London, UK
Sent:
Monday, April 19, 2004 7:58 AM
To:
ron01
Subject:
RE: Delivery Received
Ron,
Just thought I'd let you know that I
got the valuation back on the D VVS1 Emerald diamond that you sold me. It was valued at
£11,500, which I'm obviously VERY pleased with considering I paid you about
£3900!!
Thanks again for your help and
apologies for my wariness on the deal. I won't hesitate in recommending your
company to friends and family in the future.
Regards
Richard
-----Original Message-----
From: Richard
Sent:
Tuesday, March 30, 2004 6:12 AM
To: ron01
Subject: Delivery Received
Hi Ron,
Just received the diamond, it's
stunning. I have logged onto Escrow and clicked the received button, however as
discussed I will need a couple of days just to get an independent appraisal
(just for peace of mind), so I should be able to accept by the weekend.
Thanks again for all your help with
what was a nerve wracking transaction for me!
Kind Regards
Richard
******************************************
From:
Corwin in IL
Sent:
Wednesday, April 21, 2004
11:58 AM
To:
'Ron'
Subject: RE: Your loose
Radiant diamond
is on its
way...
Ron,
Received the diamond. Looks good.
Cory
******************************************
From:
SCOTT In WI
Sent:
Saturday, April 24, 2004
6:15 PM
To:
ron01@1diamondsource.com
Subject:
Re: Your
diamond guy checking-in...
We are engaged. Found a beautiful setting. She
loves it.
Thanks again
Dr. Scott
-----Original Message-----
From: SCOTT in WI
Sent: Friday, April 02, 2004 9:37 AM
To: Ron01
Subject: RE: Your 2.01 Round diamond is on its way...
I did receive the diamond---you did a great job.
It is spectacular.
Now trying to find a setting and then the hard
part---asking the big question.
Thanks again.
Dr. Scott Simmons
******************************************
From: Bob in UK
Sent: Friday, April 30, 2004 6:08 AM
To: ron01@1diamondsource.com
Subject: RE: Your diamond is on its way...
ron,
sorry ive not been in touch, iwas out of the
country for a few days. Diamond has arrived it looks very nice. I went to
hatton garden in london to get it set and my girl friend looks forward to seeing
it in a ring.
Thanks for everything, if you have any customers
in the future from the uk and they require a reference please feel free to give
my e mail address and I will speak well of the way the transaction has been
done.
regards bob
******************************************
From: Kelly in CA
Sent: Friday, April 30, 2004 4:09 PM
To: Ron01
Subject: Re: Your Princess diamond ring is on its way...
Ron, I have the ring. Thank you, it looks
fantastic!!! It came around 10:45
my time.
******************************************
From: Mary in CA
Sent: Friday, April 30, 2004 6:05 PM
To: Service
Subject: Re: RE: GIA report
I received the GIA report. Just got back from
the jeweler. Everythings great..diamond checked out,... he said it was set
beautifully. I'm very happy! I will let the escrow account know so the funds
can be released.
Thanks for everything,
Mary
******************************************
From: Daniel in NC
Sent: Saturday, May 01, 2004 10:12 AM
To: service@1diamondsource.com
Subject: Hi Ron! Gave her the diamond... and she knows you! (sort of).
Hi Ron!
Dan here... thanks for all your help in shopping
for dimaonds! I
just gave the ring to my girlfriend, Andrea
Rogers... and now she's my
fiance! :) So thank you for all your help!
Now here's the really amazing thing... Andrea
used to live in New York, and
apparently she used to work with your wife,
Lois! (we're assuming that
there's only one Ron who's a diamond broker in
NY). A long time
ago, Andrea had actually recommended that I
contact you. But I didn't
remember our conversation about that - - I just
randomly found you on the
web.
So anyway, assuming we've got the right person,
Andrea says "hello" to your
wife. And I'm glad that I bought the stone from
you. :)
Take care! -dan
-----Original Message-----
From: Daniel
Sent: Friday, April 16, 2004 11:04 AM
To: Ron
Subject: Re: Your diamond ring is on its way...
Hi Ron!
Got the ring today. Thanks very much;
it looks great! :)
I'm a scientist, so the first thing I
did was take it into lab and look at it with a microscope. Can you tell me
(a) How should I clean it? Can I use
isopropyl alcohol on it? Or soapy water? I used the cloth that you sent with
it to rub it just a bit, but that didn't seem to do much - - Is there a
procedure you can recommend?
(b) Where is the laser inscription? I
was looking for it, but couldn't find it.
Anyway, I'm very pleased...thanks for
your efforts! I think my gf will love it. :)
- Dan
Principal Scientist
Technology Development, Biology
******************************************
From:
Brent in CO
Sent: Wednesday, May 05, 2004 10:19 AM
To: Ron01
Subject: RE: Your loose diamond is on its way...
Ron,
Just wanted to thank you one
last time for the diamond I purchased a few weeks ago. We had the diamond set
by a local designer--what a beautiful diamond and stunning ring! We have
received compliments from everyone who has seen the ring, including the sales
people at the designer's showroom. I am very pleased with the quality of the
diamond and would have spent much more had I purchased this stone through a
local jeweler.
I know absolutely nothing
about diamonds and was somewhat apprehensive about purchasing a diamond over the
phone and through the internet. However, I will not hesitate to contact you
again when the I am looking for gemstones in the future. Thanks again for a
great experience.
Brent
-----Original
Message-----
From: Brent
Sent: Monday, March 29, 2004 3:39 PM
To: Ron01
Subject: RE: Your loose diamond is on its way...
The diamond looks great to
me. I anticipate the stone to be spectacular in the setting we have chosen.
Thanks.
Brent
Executive
Vice President
******************************************
From: Seun in VA
Sent: Monday, May 10, 2004 8:26 PM
To: ron@1diamondsource.com
Subject: She said Yes
Hey Ron,
This is Seun. She did say yes!!!! And she
loves the ring!! She doesn't like or wear
jewelry, but
can't take her eyes off the ring. It looks great
on
her and I want to thank you again.
Seun
******************************************
Sent: Tuesday, May 11, 2004 2:43 PM
To: ron01@1diamondsource.com
Subject: Data posted to form 1 of
http://www.1diamondsource.com/corporate/feedback_2004.htm
Category: Company